Mechanic in San Antonio, Texas

Objectives: To establish a foothold in the automotive industry, in order to secure a stable career for myself and my well being Professional Qualifications: • One year of professional and courteous customer service experience. • Pride myself in always maintaining a professional work ethic. • Proficient in completing any task that is set before me to meet performance goals. • Effective organizational skills with the ability to utilize my exceptional time management skills Relevant Experience: Administrative Skills • Performed and processed work orders and initial diagnostics • Computer knowledge of Windows, Microsoft applications, and Word Customer Service • Assisted in resolving customer complaints and related issues • Served the customer both in person and over the phone • Created a warm welcoming atmosphere for my customers to have a pleasant experience • Maintained quality control service procedures for customer satisfaction • Delivered and educated customers on inventory and sales Automotive Skills: • Proficient in changing fluids: oil,transmission, radiator, power steering • Responsible for driving automatic and standard transmission vehicles into bays • Knowledge in use of tire clamp and dynamic balance • BG certifications in fluid flushes Employment: • Express Lube Lube Technician 02/14-06... • Pizza Hut Call Center Customer Service Rep 01/13-04... Education: • South Texas Vocational Technical Institute ? Certificate pending as Automotive Mechanic 2014-Present